Legal

Privacy Policy

Effective September 17, 2026

This policy explains how Flexli collects, uses, shares and protects personal information when you visit our website, contact us, schedule an appointment, exchange messages with us or use Flexli services.

Information we collect

We may collect contact and intake details such as your name, email address, mobile phone number, location and relevant platform experience. We also collect appointment details, messages you send, communication preferences, SMS consent and opt-out records, and delivery or support information associated with those communications.

If you use a Flexli account or workspace, we may collect account, role, authorization and operational activity needed to provide and secure the service. We also collect limited technical and security information, and cookie or attribution information when your choices permit it.

How we use information

We use personal information to respond to you, schedule and manage appointments, provide requested services, send service communications you have authorized, maintain security, prevent misuse, improve Flexli and comply with legal obligations. We do not use optional SMS consent as a condition of booking an appointment.

SMS and mobile information

Flexli does not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent with third parties or affiliates for their marketing or promotional purposes. We may provide this information to service providers that help deliver and support Flexli messages, only for that purpose.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also contact support@flexli.co. We retain suppression records as needed to honor opt-out requests.

When we share information

We may share information with service providers that support hosting, authentication, communications, security and observability, subject to appropriate restrictions. We may also disclose information when required by law or when reasonably necessary to protect people, Flexli or the integrity of the service. We do not sell personal information.

Cookies and attribution

Flexli uses essential technologies needed to operate the site. Optional analytics or attribution technologies are used only after the required choice or consent. You can revisit your cookie choices from the site footer.

Retention and security

We retain information only for as long as reasonably needed for the purposes described here, including operating the service, honoring communication preferences, security, audit and legal obligations. We use administrative, technical and organizational safeguards designed to protect personal information. No system can guarantee absolute security.

Your choices

You may decline optional SMS messages and still book an appointment and receive email confirmation. You may ask to access, correct or delete personal information, subject to applicable legal, security, audit and backup requirements. To make a request, contact us using the address below.

Changes and contact

We may update this policy as Flexli or applicable requirements change. We will post the revised policy here with a new effective date. Questions or privacy requests can be sent to support@flexli.co.

See the Flexli Messaging Terms.